Business Process Management Specialist 3755
POPIS KLIENTAOur client is a strong and successful international company, OMV Slovakia, a member of the OMV Group, a major global producer of oil and natural gas and innovative energy solutions for the petrochemical industry. More than 25 years of tradition on the Slovak market and more than 60 years of history on the international scale guarantee the stability and quality that our client offers.
- Responsibility for Customer Operations Excellence process Supporting business transformation, harmonization and standardization Implementing digitalization ideas to automate the processes and improve customer and internal user experience Implement tools and methodology for continuous improvement of processes, to increase customer satisfaction, process quality and efficiency Ensuring harmonized processes across different Customer Operations teams, sharing of best practices across the business units Providing support for dedicated IT Applications, including cost & benefit analysis Developing new solutions in related systems and interfaces Implementation of new digital tools, leading the projects as project manager
POŽADUJEME / PRAX
- University education (Economics/IT) Min. 3 years of relevant professional experience Very good project management skills and experience Understanding of IT environment, applications and systems Previous experience in transforming business requirements into product roadmaps and systems Fluent English and Slovak language Strong analytical skills, understanding of business, developing new ideas and solutions MS Office at user level, SAP is an advantage Customer and partnership oriented
PONÚKAME / ZAMESTNANECKÉ VÝHODY
- Working for a successful international company with strong background Opportunity for professional development and career growth (job rotation) Annual bonus up to 20% Attendance allowance Flexible working hours Home Office 3 extra days off Extra contribution to lunch vouchers 3rd pillar contribution Gift vouchers for sport and recreation Multi Sport Card Medical care program Language education allowance OMV fuel card Referral program